FAQs

HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Standard Shipping (5-25 workdays after order shipped)
Fast Shipping (2-5 workdays after order shipped, only us)
Free Standard Shipping - apply to order value from 150$ (5-25 business days after order shipped)
Orders from our store typically ship within 5 to 25 business days.

MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I NEED HELP WITH A LATE ORDER
Standard Shipping (5-25 workdays after order shipped)
Fast Shipping (2-5 workdays after order shipped, only us)
Free Standard Shipping - apply to order value from 150$ (5-25 business days after order shipped)
If your order has not arrived after 30 business days, please contact us for timely support.

PAYMENT
What type of payments do you accept?

We accept Visa, Mastercardas, Amex as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.